About QR Code Expiration

When Does Your Access Key Expire?

The validity period depends on your plan type and key type.

Entry Key (QR Code at Check-in)

One-Time Plans

  • Valid for: 3 minutes after check-in
  • After expiration: Shows grayscale + "Expired" label
  • What to do: You need to check in again (cannot refresh)

Time-Based Plans (Hourly, Flat + Overage, Time Slot)

  • Valid for: 3 minutes after check-in
  • After expiration: Shows grayscale + "Expired" label
  • What to do:
    • ✅ Opening the check-in modal again automatically gets a new key
    • ✅ Or click the "🔄 Update" button to manually refresh

Accommodation & Daily Flat Plans

  • Valid for: Until your check-out time (hours to days)
  • After expiration: No grayscale display (expiration is far in the future)
  • What to do: No action needed. Use the same key until checkout

Exit Key (QR Code at Check-out)

All Plans (Unified)

  • Valid for: 3 minutes after check-out
  • After expiration: Shows grayscale + "Expired" label
  • What to do:
    • ❌ Exit keys cannot be refreshed (single-use)
    • Exit within 3 minutes
    • If expired, contact the facility

What Expired Keys Look Like

Active Key

┌─────────────┐
│             │
│   ██████    │
│   ██  ██    │
│   ██████    │
│             │
│  Black QR   │
│ (Valid Until)
└─────────────┘

Expired Key

┌─────────────┐
│   Expired   │
│             │
│   ░░░░░░    │  ← Grayscale
│   ░░  ░░    │    (Faded)
│   ░░░░░░    │
│             │
└─────────────┘

Frequently Asked Questions

Q: What happens if I use an expired key?

A: The door won't unlock. For entry keys, open the modal again or click the update button. For exit keys, contact the facility.

Q: When does the update button appear?

A: Only for time-based plans (hourly, flat + overage, time slot). Not for one-time, accommodation, or daily flat plans.

Q: Will I get a new key if I open the modal again?

A: For time-based plans, yes—a new 3-minute key is automatically provided. For other plans, the existing key is shown.

Q: I can't check in/out within 3 minutes...

A: Try these:

  1. Time-based plans: Click the "🔄 Update" button
  2. Other plans: Close and reopen the modal
  3. Still stuck: Contact the facility

How to Prevent Expiration

One-Time & Exit Keys

  • Expiration is unavoidable
  • Exit within 3 minutes

Time-Based Plans

  • Reopen the modal or click "🔄 Update"
  • Usually just reopening is enough

Accommodation & Daily Flat Plans

  • Keys typically don't expire
  • Use the same key until check-out

Troubleshooting

Modal won't open / Update button not responding

  • Disable battery saver mode
  • Check internet connection
  • Contact the facility

New key isn't appearing

  • Close and reopen the modal
  • Wait a moment (key may be generating)
  • Contact the facility

Shows "Expired" but key still works

  • Refresh your browser
  • Clear browser cache

Key Revocation at Checkout

When checkout occurs (manual or automatic), your entry key is automatically revoked.

How Revocation Works

  • Manual checkout: Your entry key is revoked when you complete the checkout process
  • Auto-checkout: When the plan's usage period ends and auto-checkout occurs, your entry key is revoked simultaneously
  • Quick Mode deactivation: If the facility owner deactivates the URL, your key is also automatically revoked

What Happens with a Revoked Key

A revoked key will not unlock the door. If you need a new key, you must check in again.

Additional FAQ

Q: Will my key stop working after checkout?

A: Yes, your key is automatically revoked at checkout. This applies to both manual checkout and auto-checkout.

Q: Do I get an exit key if I'm auto-checked out?

A: Auto-checkout does not automatically issue an exit key. If you need an exit key, please contact the facility.

Learn More

For detailed information about your plan, ask the facility staff.

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