How UnlockOS compares
A PMS, a smart lock system and a booking platform each do something well. What UnlockOS does differently is run memberships, bookings and walk-ins off one price list and carry that through to handing over the key. Here it is feature by feature — pick what you need.
Why a different category
Existing reservation systems, PMSes, and smart lock managers are each designed around their own starting point — selling bookings, turning rooms, opening doors. UnlockOS is redesigned from a different starting point: slicing physical access rights by time and identity. The feature names overlap. The flows do not.
Because of that, the moments that hurt operators most — late-night key handoffs, overtime charges, mis-sent PINs, Google Calendar conflicts, legal guest forms — are absorbed by design, not patched on as features. Read the comparison table below for the checkboxes; read this section for what's actually going on underneath.
Members & repeat visits
| Feature | UnlockOS | PMS | Smart Lock | Booking System |
|---|---|---|---|---|
| Monthly memberships | ||||
| Ticket books / prepaid visits | ||||
| Member pricing on both bookings and walk-ins | ||||
| A page of their own for members |
Booking & pricing
| Feature | UnlockOS | PMS | Smart Lock | Booking System |
|---|---|---|---|---|
| Booking calendar | ||||
| Day, time-of-day and special-date rates | ||||
| Pay-for-what-you-use billing | ||||
| Add-on items with stock |
Check-in & guest register
| Feature | UnlockOS | PMS | Smart Lock | Booking System |
|---|---|---|---|---|
| Unattended self check-in | ||||
| Walk-ins without a booking | ||||
| Digital guest register (JP lodging law) | ||||
| Hold the key until the form is done |
Key delivery
| Feature | UnlockOS | PMS | Smart Lock | Booking System |
|---|---|---|---|---|
| Key issued automatically on payment | ||||
| A key that changes every few minutes | ||||
| Opens doors with no internet connection | ||||
| Key follows an extended stay automatically | ||||
| Key delivered over LINE | ||||
| Guests can always get back to the key |
Integrations & operations
| Feature | UnlockOS | PMS | Smart Lock | Booking System |
|---|---|---|---|---|
| Bookings imported from Neppan and similar | ||||
| Two-way Google Calendar sync | ||||
| Notifications on your schedule (LINE, email, SMS, phone) | ||||
| Spoken announcements through in-room speakers | ||||
| Smart lock integration | ||||
| Not tied to one lock manufacturer (other brands and your own hardware) | ||||
| Package delivery (residential) |
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