# Early Check-out ## Overview The Early Check-out feature lets you end your stay before your scheduled check-out date or time. This is useful when your plans change or you need to leave earlier than expected. Once the check-out is confirmed, your key is revoked immediately and re-entry to the room is no longer possible. Please make sure you have collected all your belongings before completing this action. --- ## Before You Begin Early Check-out is only available for reservations with a status of **Checked In**. It is not shown for reservations that have not yet been checked in, or for reservations that are already completed or cancelled. | Condition | Details | |-----------|---------| | Eligible status | Checked In only | | Refund | None (early departure does not qualify for a refund) | | Key | Revoked immediately upon confirmation | | Re-entry | Not permitted | --- ## Features ## Feature 1: How to Check Out Early 1. Open the **"Bookings"** tab in the navigation bar 2. Tap the reservation card you want to check out from 3. In the **"This reservation"** section, tap the **"Early Check-out"** button [image: Reservation detail screen showing the "This reservation" section and "Early Check-out" button] 4. A confirmation modal will appear. Review the following: - Your key will be revoked immediately - Re-entry will not be permitted - No refund will be issued [image: Early Check-out confirmation modal] 5. Tap **"Check out"** to complete the process Once the check-out is processed, your reservation status will update and your key will become inactive instantly. --- ## Frequently Asked Questions ### Q: Can I get a refund for checking out early? A: No. Early departure does not qualify for a refund. This is standard practice in the accommodation industry. Please review the facility's cancellation policy for details. ### Q: The "Early Check-out" button is not showing A: Confirm that your reservation status is "Checked In." If you have not yet completed check-in, this button will not appear. If your status is correct but the button is still not visible, please contact the property directly. ### Q: I forgot something in the room after checking out. What should I do? A: Once you complete Early Check-out, your key is revoked and the app can no longer be used for re-entry. Please contact the facility's front desk or use the facility's contact information directly. ### Q: Can I undo a check-out? A: Once you tap "Check out" in the confirmation modal, the action cannot be reversed. Please review the confirmation screen carefully before proceeding. ### Q: How quickly is the key revoked? A: The key is revoked immediately when the check-out is confirmed. --- ## Troubleshooting ### "Early Check-out" button is not displayed Check your reservation status. This button only appears when the status is "Checked In." If you have not checked in yet, complete the check-in process first. ### An error appeared during check-out Do not close the screen — tap the button again to retry. If the error persists, contact the facility. --- ## Related Pages - [Guest Booking App (View Reservations and Check In)](reservation-guest.md) - [Change Date or Time (Modify a Reservation)](modify-reservation.md) - [Extend (Extend Your Stay or Usage Time)](extend-reservation.md) - [Check-In (How to Receive Your Access Keys)](guest-checkin.md)